To ensure your pet's meals always stay cool and fresh follow these steps:
- Upon arrival, remove one week's worth of food completely from the box and insulating liner.
- Place the meal packs (without box or liner) in the main body of the fridge. Avoid using the door or drawers as temperatures in these areas may vary.
- Ensure your fridge remains at or below 40° F as this is FDA recommended temperature for safe food storage.
If you receive more than one week's worth of food, place the remaining meal packs directly in your freezer. To learn more about defrosting your pet's meals, take a look at our Help Article.
Meals stored appropriately will last 8 days post delivery in the refrigerator and up to 6 months in the freezer.