Contact us

We're here 7 days a week

Supported by our team of board-certified veterinary and animal nutritionists, our Pet Support team is here to help you look out for the wellbeing of your pets.

Need some help? Here’s where you can find us:

  1. Message us: fill out the form on this page
  2. Text us: (415) 991-0669
  3. Chat us: click the red chat button to skip the call queue
  4. Call us: (415) 991-0669

Chat Hours:

  • Mon-Fri, 7am-6pm PT
  • Sat-Sun, 9am-3pm PT

Phone Hours:

  • Mon-Fri, 6am-5pm PT
  • Sat-Sun, 9am-3pm PT

We do our best to respond quickly, but check out our Help Center for the fastest facts about all things Nom Nom — we've got real, good answers to all your questions.