The more we know about your pet, the better we can serve them. You can update their "Previous food", "Current weight (lbs)", "Target adult weight (lbs)", "Activity level", their "Insights assessments", and more in their pet profile by following these steps:
- Log in to your Nom Nom Account.
- Click the Pets page in the upper right-hand corner.
- Select the pet by clicking "Update profile" under his or her name.
- Update your pet's details.
- Click the red "Save changes" button.
Before your first order
Update their "Previous food" as it's important for us to understand what your pet has been eating. We provide transition portions for dogs who may not have been eating fresh.
If your dog has already been eating fresh and doesn't need to transition, let us know by selecting a fresh food option in the drop-down of the "Previous food" field. We will automatically skip Transition Meals for them and instead include full portions in your first order. Learn more about Transition Meals in this Help Article.
As they continue on Nom Nom
Because we prepare meals just for your pet's specific caloric needs, it's important to keep us up to date on any progress or changes. This will ensure we are properly portioning their meals.
Please note, any adjustments to their weights and activity level may affect their portion level and, in turn, your meal plan pricing. Watch for any unwanted changes in weight—either weight gain or weight loss—after any adjustment to your pet's portions.
As always, be sure to make any changes to your upcoming delivery prior to the "Deadline to make changes" displayed on the Plan page of your Nom Nom Account.