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Help Center

All About Your Account

  • Adding Extras to Your Order
  • Cancelling Your Account
  • Resuming Deliveries
  • Understanding Your Account
  • Understanding Your Order Deadline

All About Your Pet

  • Updating Your Pet's Information
  • Setting Your Dog's Activity Level
  • Nom Nom and Nutrition Requirements, Allergies, or Medical Issues
  • Adding or Removing a Pet
  • Updating Your Pet's Meal Plan

Delivery Assistance

  • Order Didn't Arrive
  • Order Arrived When I Wasn't Home
  • Rescheduling Your Next Order
  • Updating Your Delivery Address

Packaging

  • No Dry Ice in Delivery Box
  • Understanding Nom Nom Packaging
  • Unpacking Your Box

Pet Tips

  • Changes in Your Pet's Behavior After Meal Time
  • Changes in Stool
  • Tips for an Upset Stomach
  • Tips for a Picky Eater
  • Changes in Weight

Product & Service Questions

  • Sending Your Meal Plan Details to Your Vet
  • Understanding Nom Nom Trial
  • Understanding Your Subscription Cost
  • Nom Nom Meal Formulation
  • What Nom Nom Means by "Gently Cooked"
  • Meals for All Life Stages
See all 8 articles

Serving & Storage

  • Refreezing Your Nom Nom
  • Storing Your Pet's Meals
  • Serving Subscription Nom Nom Meals
  • Serving Retail Nom Nom Meals
  • Transitioning Your Dog to Nom Nom
  • Understanding Portion Sizes
Nom Nom Help Center