Help Center

All About Your Account

• Adding Extras to Your Order
• Cancelling Your Account
• Resuming Deliveries
• Understanding Your Account
• Understanding Your Order Deadline

All About Your Pet

• Updating Your Pet's Information
• Setting Your Dog's Activity Level
• Nom Nom and Nutrition Requirements, Allergies, or Medical Issues
• Adding or Removing a Pet
• Updating Your Pet's Meal Plan

Delivery Assistance

• Order Didn't Arrive
• Order Arrived When I Wasn't Home
• Rescheduling Your Next Order
• Updating Your Delivery Address

Packaging

• No Dry Ice in Delivery Box
• Understanding Nom Nom Packaging
• Unpacking Your Box

Pet Tips

• Changes in Your Pet's Behavior After Meal Time
• Changes in Stool
• Tips for an Upset Stomach
• Tips for a Picky Eater
• Changes in Weight

Product & Service Questions

• Sending Your Meal Plan Details to Your Vet
• Understanding Nom Nom Trial
• Understanding Your Subscription Cost
• Nom Nom Meal Formulation
• What Nom Nom Means by "Gently Cooked"
• Meals for All Life Stages

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Serving & Storage

• Refreezing Your Nom Nom
• Storing Your Pet's Meals
• Serving Subscription Nom Nom Meals
• Serving Retail Nom Nom Meals
• Transitioning Your Dog to Nom Nom
• Understanding Portion Sizes